What to expect

Arrival

Upon arrival, your pet will be immediately triaged. After assessing the urgency and physical condition of your pet, he/she will then notify the doctor on staff.

Treatment Plan

Following a complete physical exam by one of our emergency doctors, treatment options will be provided. We go step by step to ensure your pet is treated like OUR pet as we provide the best health care plan and experience available.

Maintenance

Following your pet’s critical care event, we will provide you and your family veterinarian with the complete medical records so your veterinarian can provide appropriate follow-up care and treatment. This includes copies of all x-rays, ultrasounds, blood work and our doctors’ medical logs.

(919) 781-5145

They are a smart and talented group of doctors and nurses that care about their role in our families and guide us when we can’t think straight. I have had several experiences where I needed them for my pets and I’m always impressed. You hope you never need them but when you do it’s sure comforting to me that they are there.

Sarah

We have a regular vet who we adore (Dr Regina at Purr & Bark), but in an emergency, this is where we take our pets. They have saved our pets from certain death on several occasions. They are always open, they always answer the phone, and we’ve had nothing but positive experiences.

Abby

I do wildlife rescue, and they take in animals for me and other rescuers at all hours! Their initial care is outstanding, and they do it asa free community service! I have gotten dozens of animals they treated and they have saved many lives! I cannot say enough good things about them.

Steve

Is this an emergency?

These are common signs of a pet emergency. If you believe your pet is experiencing any of these emergency symptoms, or if you are unsure, please just give us a call. We will be able to tell you if it is an emergency, and can guide you through next steps to take.

  • Injury or Trauma (hit by car, animal fight, fall from great height, etc)
  • Bleeding (in urine, feces, or any part of the body)
  • Sustained pain (keeps whining or crying)
  • Lethargic or non-responsive

  • Sudden or unexplained weight loss
  • Eye injury (this includes redness, discharge, or swelling)
  • Diarrhea or vomiting
  • Lumps (especially ones that grow quickly or bleed)

  • Ingestion of foreign object, poison, or toxic substance
  • Acute abdominal swelling
  • Difficulty urinating
  • Pregnancy issues